Things you should know:

- If you are a returning customer it is your responsibility to have your lights out on the day we are scheduled for your install- this can be on your front step or in another pre-arranged location (like under or on the back deck).  Failure to do so may result in your date being re-arranged and a fee of $100 to cover travel and would-be labour costs.

-If anything goes wrong with your light installation we will come back & fix it for free provided the lights have been purchased through Stella Lights and that the fault is something we have missed- if not there may be a fix-up charge starting at $100.

-We do not decorate trees above 35ft.  

-Weather conditions heavily dictate our ability to do our work safely.  As such we cannot give accurate times of arrival on many jobs.  Rest assured we will be with you. 

-Warranty for lights vary between 2-5 years depending on the product, provided they have been purchased from Stella Lights and have been taken down each season!

-Take down costs is 35%-40% of set up cost* with a minimum charge of $65 for one-storey houses & trees and $90 for two-storey houses

-We strongly recommend taking down your lights after the festive season to preserve your lights & to get the best display out of them year after year.  Failure to do so WILL void any warranty on the lights should anything go wrong with them.

*35% for standard C9, C6 bulbs & 40% for G-30 and Quick Clip bulbs

​